Frequently Asked Questions

❓ Do you support customization (OEM/ODM)?

Yes. NovaRise offers full OEM/ODM solutions, including custom filament diameter, spool weight, colors, private labeling, and packaging design. We work closely with you to develop products that match your brand and market needs.

❓ Is your filament compatible with my printer?

Absolutely. Our 1.75mm filaments feature tight tolerance control (±0.03mm), ensuring smooth feeding and stable printing. They are compatible with 99% of FDM 3D printers, including Bambu Lab, Creality, and Prusa.

❓ Are your products eco-friendly and safe?

Yes. Our PLA filaments are made from renewable resources and are biodegradable. All products comply with international standards such as RoHS and REACH, ensuring they are safe and free from hazardous substances.

❓ What is your MOQ?

Our MOQ is flexible depending on the product type and customization requirements. For standard products, we support low MOQ to help you test your market.

❓ What is your lead time?

Our MOQ is flexible depending on the product type and customization requirements. For standard products, we supp

For in-stock products, delivery is typically within 3–7 days. For OEM/custom orders, lead time is around 30 days depending on specifications.

ort low MOQ to help you test your market.